1215 - Assessing Feedback Readiness: You've given great feedback but if they can't hear it, it doesn't matter!

Saturday, April 23, 2022

10:00 AM – 11:30 AM US MT

Location: Convention Center: 403

CE: Live CME: 1.5

Course Number: 1215

Leader(s)

CV

Chad Vercio, MD

Associate Professor
Pediatrics
Loma Linda University School of Medicine
Redlands, California, United States

Co-Leader(s)

Elaine Fielder, MD

Pediatric Program Director; Associate Professor of Pediatrics
Baylor College of Medicine, Texas Children's Hospital
Houston, Texas, United States
Janice Tsai, MD

Program Director
Loma Linda University Children's Hospital
Loma Linda, California, United States
Maryann Davies, DO, MPH

Chief Resident
Loma Linda Children’s Hospital, United States

Participants should be aware of the following financial/non-financial relationships:

Chad Vercio, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Elaine Fielder, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Janice Tsai, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Maryann Davies, DO, MPH: I do not have any relevant financial / non-financial relationships with any proprietary interests.

There has been much focus in the academic medicine literature on how to best give feedback, and at any academic meeting one can attend several workshops on how to improve this skill. We posit that the learner’s readiness to receive feedback is equally important to the feedback giver’s skill. Our workshop will use self determination theory, mindsets and performance vs. learning orientations to illustrate how learners respond to feedback and how we can better prepare our learners to internalize and incorporate the feedback they are given.

We will address some common variables that impact a learner’s internalization of feedback, discuss factors that contribute to feedback resistance, and offer a 4-part framework to assess a learner’s feedback-readiness for you to tailor your feedback to each situation. Assessing and understanding where a learner falls in each of these domains can provide incredible insight and provide a method for educators to individualize their approach to the feedback conversation. We will cover common reasons learners fail to internalize feedback, scripting educators can use to address these barriers and tips to individualize feedback based on the level of readiness. This will ensure faculty have the skills to have a standardized approach towards feedback but are able to individualize it to the learner based on factors that can influence their ability to respond to it.

Participants will leave the workshop with a framework to utilize with the trainees they work with and support their professional identity formation.